Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We partner with multiple courier services to provide the best rates and service.

Delivery times are typically between 5-7 business days after shipping, though this can vary depending on your location and courier service availability.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info.softhanky@gmail.com with your name and order number, and we will look into it for you.

Contact Us

If you have any further questions, please don't hesitate to contact us at info.softhanky@gmail.com.